Airport Pick Up

What To Expect

On arrival day, you will be met at the Naples Copadichino Airport  between 9am and 5pm. Sant’Anna’s Student Engagement Supervisor, Thomas Gargiulo, will be at the airport by the info desk inside the Exit area, wearing a blue Sant’Anna t-shirt to greet students and direct them to their driver. The driver will take you to your accommodation where you will meet the landlord that will check you into your apartment / accommodation.

WHAT TO DO IF: The unexpected happens

YOU MISS A FLIGHT OR HAVE A DELAY

If you miss your flight or a connection, do not panic! First, go to the ticket counter for the airline that issued your ticket to make the next available flight arrangements.

If you miss a flight on the US side, please contact US CIS Abroad emergency number: +1 413 210 7091, and email a new itinerary to emergency@cisabroad.com. 

If there is a flight delay on the European side, send Sant’Anna a WhatsApp message at +39 333 3291891. Ensure that they have received your message and have responded to it.

YOUR LUGGAGE GETS LOST

If the airline has misplaced your luggage, you must first file a lost baggage report with the airline before exiting customs. Once you have done this, you should exit the customs area and look for Thomas in the arrivals gate. You must complete the lost baggage report before exiting customs.

Make sure the address on the form is as follows so delayed suitcases will be delivered to the Sant’Anna Institute. 

YOUR NAME C/O Sant’Anna Institute

Via Marina Grande, 16

80067 SORRENTO (NA), Italy

Ph. +39 081 807 5599

Arriving outside the pick up window?

If you are checking in on your own, please make sure you have received by Sant’Anna staff all details on how to meet the landlord that will check you in your new accommodation.

Important Numbers for Arrival Day

Sant’Anna Emergency Line (24/7):  +39 333 3291891

Sant’Anna Institute Address: 

Via Marina Grande, 16, 80067 SORRENTO

Angelo D'Esposito, CIS Abroad Sorrento Site Director

Email: adesposito@cisabroadonsite.com

Phone: +39 333 777 9699

CIS Abroad Emergency:

Phone: +1 413 210 7091

Email: emergency@cisabroad.com